PicExpress USA
Privacy Policy
Last Updated: October 2026
PicExpress USA respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, submit an inquiry, or interact with our online services.
1. Information We Collect
When you contact PicExpress USA or submit an availability or booking inquiry, we may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Event date and location
- Event type
- Service preferences
- Information or messages you provide regarding your event
We may also automatically receive basic technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We may use the information collected to respond to inquiries, check event availability, provide information about our services and pricing, process and manage bookings, communicate regarding inquiries or booked events, process payments when applicable, provide customer support, maintain and improve our website and services, prevent fraud or misuse, and comply with applicable legal obligations.
We do not sell your personal information.
3. Forms & Booking Information
Submitting an inquiry through our website does NOT constitute a reservation or guarantee availability.
Information submitted through our forms is used to respond to your request and, when applicable, facilitate the booking process.
A reservation is confirmed only after PicExpress USA confirms availability and all required booking steps have been completed.
4. Payments
When online payment options are available, payments may be processed through third-party payment processors such as Stripe.
PicExpress USA does not directly store full credit or debit card numbers submitted through third-party payment processors. Payment information is processed according to the privacy and security practices of the applicable payment provider.
5. Third-Party Services
We may use third-party services to operate our website, process forms and bookings, process payments, communicate with clients, analyze website activity, or provide other business functions.
These providers may process information as necessary to perform their services and are subject to their own privacy policies and practices.
6. Cookies & Website Analytics
Our website or services integrated into it may use cookies or similar technologies to support website functionality, understand website traffic, improve performance, and measure how visitors interact with our website.
Your browser may allow you to block or delete cookies. Some website features may not function properly if certain cookies are disabled.
7. Communications
If you submit an inquiry or make a booking, PicExpress USA may contact you by email, text message, or another contact method you provide regarding your request or event.
We may also send necessary service-related communications concerning an existing booking.
8. Information Sharing
We may share personal information with service providers when reasonably necessary to operate our business, including providers that assist with website hosting, forms, payment processing, communications, or other business operations.
We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of PicExpress USA, our clients, or others.
We do not sell or rent client contact information to third parties for their independent marketing purposes.
9. Data Security
PicExpress USA takes reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We may retain inquiry, booking, transaction, and communication information for as long as reasonably necessary for business operations, recordkeeping, dispute resolution, legal compliance, and other legitimate business purposes.
11. Children’s Privacy
Our website and services are intended for individuals arranging or purchasing event services and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our website.
12. Your Privacy Choices
You may contact PicExpress USA to request information about personal information you have provided to us or to request that information be corrected or deleted, subject to applicable legal, accounting, contractual, or recordkeeping requirements.
13. External Links
Our website may contain links to third-party websites or services. PicExpress USA is not responsible for the privacy practices or content of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or applicable requirements.
The current version and its effective date will be posted on this page.
15. Contact
Questions or requests regarding this Privacy Policy may be submitted through the contact information or contact form available on the PicExpress USA website.
PicExpress USA
Dallas–Fort Worth, Texas